net promoter score Archives

NPS Restaurant Scores: How do you Stack up?

By Marisa Upson on September 16, 2020

We shared the basic rundown on Net Promoter Score (NPS) and its importance to your restaurant here. To sum it up, NPS is a management tool that gauges your customer’s satisfaction and loyalty. It is a survey that is based on one question: On a...

Technology

Using a Restaurant’s Net Promoter Score to Improve Customer Satisfaction

By Marisa Upson on August 26, 2020

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