Insights in: Staff Education

Employee HiringLabor LawsStaff Education

3 Terms You Must Include in Your Employment Agreement

By Robert Davis on November 20, 2019

Employment agreements are one of the most overlooked aspects of owning a restaurant, but they are also one of the most important pieces of your business. (more…)

Labor LawsStaffStaff Education

3 Tips to Navigating the Ever-Changing Landscape of Wage and Labor Laws

By Robert Davis on September 9, 2019
employee engagementOperationsStaffStaff Education

Empower Your Employees With ESL

By Carolina Bevad on August 28, 2019
OperationsServerStaffStaff Education

Best Practices to Keep Your Employees Happy and Working Their Best

By Rachel DeSimone on August 15, 2019
CustomerRestaurant ExperienceStaff Education

Isn’t That Delightful? 5 Ways to Delight Your Restaurant Guests!

By EMERGING on August 5, 2019
CustomerOperationsRestaurant ExperienceServerStaff Education

Special Requests – How Does Your Restaurant Handle Them?

By Kate Waters on July 30, 2019

Stew Leonard’s, a small chain of grocery stores in CT/NY/NJ has a very simple customer service policy that is posted at the entrance of each store: (more…)

Cost ReductionCrisis ManagementFoodborne illnessStaffStaff Education

Crisis Management Planning

By Kate Waters on July 16, 2019
StaffStaff Education

How To Hire the Right Employees for Your Business

By Rachel DeSimone on July 10, 2019
Restaurant ExperienceStaffStaff Educationturnover

Revenue Is Lost To Disengaged Employees

By EMERGING on July 2, 2019
CapitalCash FlowCustomerStaff Education

To Comp or Not to Comp, That Is the Question

By EMERGING on June 27, 2019

Are you capital raise ready?