Over the summer, a Pew Research Center poll found nearly two-thirds of US adults think climate change is a concern for their community and the federal government is not doing enough to mitigate it. Similarly, support for protecting the environment...
We shared the basic rundown on Net Promoter Score (NPS) and its importance to your restaurant here. To sum it up, NPS is a management tool that gauges your customer’s satisfaction and loyalty. It is a survey that is based on one question: On a...