Insights in: Operations
Operations
Why Restaurant Air Pollution is a Big Deal
Over the summer, a Pew Research Center poll found nearly two-thirds of US adults think climate change is a concern for their community and the federal government is not doing enough to mitigate it. Similarly, support for protecting the environment...
Operations
NPS Restaurant Scores: How do you Stack up?
We shared the basic rundown on Net Promoter Score (NPS) and its importance to your restaurant here. To sum it up, NPS is a management tool that gauges your customer’s satisfaction and loyalty. It is a survey that is based on one question: On a...
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