Insights in: Operations

Operations

NPS Restaurant Scores: How do you Stack up?

By Marisa Upson on September 16, 2020

We shared the basic rundown on Net Promoter Score (NPS) and its importance to your restaurant here. To sum it up, NPS is a management tool that gauges your customer’s satisfaction and loyalty. It is a survey that is based on one question: On a...

Operations

Restaurants and DashMart—The New Grocery Stores

By Marisa Upson on September 4, 2020
Operations

Building Towards a Lifestyle Brand

By Robert Davis on August 25, 2020
Operations

The Restaurant Industry Could Lose $300B by Year’s End

By Robert Davis on August 19, 2020
Operations

State of the Restaurant Industry

By Emile Avanessian on July 29, 2020
Operations

What Customers are Expecting out of Restaurants

By Marisa Upson on July 28, 2020

As COVID-19 continues its viral assault across the U.S. and the world, restaurants, and others in the hospitality industry are faced with a difficult decision, to open in-house dining or stick with takeout and delivery. For some, the decision has...

Operations

Fast Casual Concepts are Poised for Growth

By Robert Davis on July 22, 2020
Operations

Restaurants to Congress: No More Waiting. We Need Help Now!

By Robert Davis on July 20, 2020
Operations

New Restaurants Opening in the Midst of a Pandemic

By Marisa Upson on July 2, 2020
Operations

A Business Model that Allows Restaurants to Break-Even or Better in a 50% Capacity World

By Marisa Upson on July 1, 2020

Are you capital raise ready?