Insights in: Customer
CustomerRestaurant Industry Insights
The Expected Restaurant Guest Experience in 2022
The restaurant industry is nothing if not unpredictable. Of course, that’s why many go into the business—a new guest experience every day. Diners, however, tend to stay the course. They find their favorite restaurants and return often. When they...
CustomerOperations
Latest Reports on Consumer Spending and Proactive Measures for Restaurants
First Insight's April 2022 The State of Consumer Spending report found that, as expected, the continuing effects of inflation are impacting consumer confidence and reducing their purchases. Over 80% of those surveyed reported looking for less...
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