Insights in: Customer
CustomerEmerging ConceptsRestaurant Industry Insights
Consumer Trends and the Restaurants Vying for Generation Z
Generation Z is anyone born between 1997 and 2012. The adults in this population fall between the ages of 18 and 24 and, despite their young age, are already making their presence felt in the restaurant industry. This generation has lived their life...
CustomerCustomer IntelligenceData Intelligence
What Is Customer Intelligence and Why Does It Matter?
As the intensity of the pandemic subsides and restrictions are lifted, people are getting back to their favorite thing, “eating out.” Customer intelligence shows consumer spending declined by 12% during the pandemic, but spending on restaurants...
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